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1. Delivery time
1) In stock products can make delivery within 2-5 days.
2) Custom made shoes usually 5-14 days ship out, most of our shoes are custom made.
3) If you need urgent please contact me before you make order.
2. Shipment & time
1) epacket: 10-15 days, recently only service to USA, UK, Canada, Australia, France, Russia.
2) China post mail: 15-60 days, to all countries.
3) Hong Kong post mail: 15-25 days, to all countries.
4) e-EMS: 7-14 days, to a few countries.
5) EMS: 7-10 days, to most countries.
6) DHL: 5-7 days, to most countries.
7) These are just a general arrival time, there may be special circumstances and force majeure delays, Thank you for understanding.
3. Return policy
1)If any quality problem, please take photos and contact me with 7 days after parcel received, after we confirm you can return the order with full refund, or keep products with partial refund.
2)If no quality problem, you can also return to us, shipping fee will be paid by customer.