1. 100% New Brand. 2. Different country different size,please choose right size according to your actual foot length,measuring foot length like our photo. 3. Our packing is foam bag or air bag,Box packing is not suitable for international transportation. 4. The smell of new shoes maybe not good, that is smell of glue or rubber,please understand! 5. Sometimes the real product maybe a little different from photo,please understand! 6. We have different shipping methods,of course the estimated delivery time is different. 7. If you are not happy for our product ,service or any suggestion, please contact our customer service.